Jon Inquimboy, product manager for Esurance, on helping UBI customers figure out what to do with that telematics box that arrives at their doorstep.
Before telematics, automotive insurance was easy: A customer went to a broker or online, purchased a plan, and the rest was paperwork. Today, not so much. Insurance companies are starting to leverage telematics to monitor driver behavior, and that requires a bit of a walkthrough for the customer.
As product manager for Esurance, a U.S. auto insurance provider, Inquimboy has been overseeing the implementation of telematics into Esurance’s auto insurance products.
Industry insight: Insurance telematics
Insurance Telematics Europe 2014