Susan Kuchinskas reports on day two of Telematics Detroit 2014, a two-day Telematics Update conference and exhibition in Novi, Mich.
Consumers may take months to research a new-car purchase, and the actual shopping and buying process can take additional time. But once the customer leaves the dealer lot with a new vehicle, he’s often riding off into the sunset, as far as the vehicle’s manufacturer is concerned.
Industry insight: The connected car
Advanced Automotive Safety USA 2014